We have the best customers on the planet!

We have the best customers on the planet!
Options for your family during our temporary closure


Dear SwimKids Families,

We are still monitoring the Coronavirus daily. We had hoped to reopen after two weeks but now know that is not possible. I’ve been so appreciative of the supportive emails, texts and phone calls about SwimKids staff and programs. It has been a breath of fresh air moving through some very heavy days.

We will not charge your cards or bank accounts on April 1st unless we hear that you want to support us by choosing one of the options below. You have makeups for the last half of March that will remain in your account and your account will be on hold until we are allowed to reopen. We ask you to be patient and to please keep your children in our programs. Keeping your swimmers enrolled will allow us to better plan for our reopening.

Many of you have asked for ways to support our small business during this difficult time. In light of that, we’ve come up with some options for people in a position to offer their support.

Options for Families who would like to Help:

Option One - SwimKids RAVING FANS - This option allows you to have your account billed at the regular tuition rate on a monthly basis, which will help us “keep the lights on” while we are closed. All tuition paid into this program will be held as credit for when we reopen. As a thank you, RAVING FANS will receive a $100.00 retail coupon or a FREE swim camp (one per family). Action Required: Simply send an email that your family is supporting with this option. Email to: learn2swim@swimkids.us.

Option Two - Customer Love and Loyalty – This option allows you to have your account billed at half the regular tuition rate on a monthly basis, which will help us “keep the lights on” while we are closed. All tuition paid into this program will be held as credit for when we reopen. As a thank you, Customer Love and Loyalty participants will receive a $50.00 retail coupon or $50 off a swim camp (one per family). Action Required: Simply send us an email that your family is supporting with this option. Email to: learn2swim@swimkids.us.

Option Three - One Time Gift– This option allows you to support SwimKids with a one time gift. Action Required: Simply send an email that your family is supporting with a gift of a specified amount. Email to: learn2swim@swimkids.us.

We have a very limited staff during this temporary closure. Our phones are being monitored a few hours each week. Email is the most effective way to reach us. If you need further assistance please contact us via email: learn2swim@swimkids.us.

We miss all of our swimmers and families very much. We appreciate your support. Please stay safe and take care of yourselves. The coaches, staff and I are looking forward to having your children and their laughter back in our pools as soon as we can!

Alvin Allgood
SwimKids Swim School